Privacy Policy

Volt Punk (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described below.

Information We Collect

We collect information to provide a better shopping experience and keep you connected to the Volt Punk community. The types of personal information we may collect include:

1. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed via secure third-party payment processors)

2. Device & Browsing Data

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent on the site
  • Referring URLs and search terms
  • Session logs and heatmaps (to improve user experience)

3. Subscriber & Account Data

  • Account preferences
  • Order history
  • Wishlist or saved items
  • Communication preferences (such as SMS or email opt-ins)

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send marketing messages, promotions, and newsletters (only if you opt in)
  • Improve website functionality and user experience
  • Detect and prevent fraudulent or unauthorized activity
  • Comply with legal obligations

How We Store & Protect Your Data

Your personal data is securely stored using industry-standard encryption and access control. We use reputable third-party services for hosting, analytics, and payment processing that comply with global data protection regulations.

  • Passwords are stored in hashed form
  • Payment information is handled by PCI-DSS compliant processors (we don’t store credit card numbers)
  • We retain your data only as long as necessary to fulfill the purposes outlined in this policy

Sharing Your Information

We never sell your personal information. We may share data with trusted third parties only when necessary, such as:

  • Shipping and fulfillment providers (e.g., UPS, USPS, DHL)
  • Payment processors (e.g., Stripe, PayPal, Google Pay, Apple Pay)
  • Marketing services (e.g., email or SMS platforms, only with your consent)
  • Analytics services (e.g., Google Analytics)
  • Legal or regulatory authorities, if required by law

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All third parties we work with are obligated to protect your data in accordance with applicable laws.

Text Messaging & Email Consent

If you opt in to receive updates via SMS or email:

  • You may receive messages about order status, product updates, or promotional offers.
  • You can unsubscribe at any time by clicking the link in any email or texting STOP to opt out of SMS.
  • We uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS

We will never spam you or share your contact info with spammers.

Cookie Policy

Like most websites, Volt Punk uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

What Are Cookies?

Cookies are small data files stored on your device when you visit our site. They help us remember things like your login status, items in your cart, and pages you’ve visited — so we can give you a smoother, more relevant experience.

Types of Cookies We Use:

  • Essential Cookies: Required for basic site functionality, such as shopping cart access and secure logins.
  • Performance Cookies: Help us understand how visitors use our site so we can improve speed, layout, and navigation.
  • Functional Cookies: Enable features like remembering your location or language preference.
  • Marketing & Analytics Cookies: Track your interactions with our site so we can show you relevant content and measure ad performance (via tools like Google Analytics or Meta Pixel).

Your Choices

When you first visit our site, you’ll see a cookie banner allowing you to accept or manage cookie preferences. You can also control cookies through your browser settings:

  • Clear or block all cookies
  • Set notifications for when cookies are sent
  • Opt out of specific tracking services (e.g., via Google or Facebook’s opt-out tools)

Keep in mind that disabling cookies may affect how our site functions for you.

Third-Party Cookies

Some cookies may be set by third-party services we use for analytics, advertising, or social media integrations. These services have their own privacy policies, and we encourage you to review them directly.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data
  • Opt out of marketing communications
  • File a complaint with a data protection authority

To make a data request, contact us.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. We’ll post any changes on this page and, if significant, notify you via email or website banner.

Contact Us

Got questions? Want to update your info or leave the grid? Contact us here.